Schedule a Visit
A visit tells the story words cannot. Come meet our team, tour our New Orleans skilled nursing facilities, and find the right care path for your loved one — with no obligation and no pressure.
A Tour Is the Best Way to Know
Choosing a skilled nursing or rehabilitation facility for a loved one is one of the most significant decisions a family can make. Reading a website can only tell you so much. Visiting St. Margaret’s Family of Care lets you experience our household-model approach firsthand — the warmth of our staff, the comfort of our spaces, and the personal attention that defines everything we do.
Our admissions team will take time to understand your loved one’s specific needs, walk you through our care programs, and answer every question you have. Whether you’re beginning to explore options or ready to start the admissions process, there’s no better first step than walking through our doors.
Meet Your Care Team
Get introduced to the nurses, therapists, and social workers who will care for your loved one — and feel the difference a dedicated, experienced team makes.
Tour Our Facilities
Walk through our thoughtfully designed household-model living areas, therapy gyms, dining rooms, and common spaces across both our New Orleans locations.
Discuss Care Options
Explore long-term care, short-term rehabilitation, ALS care, and every service in between — with straight answers from our admissions specialists.
Start Admissions
If you're ready to move forward, our admissions team can begin the process during your visit — with guidance on insurance, Medicare, and Medicaid coverage.
Schedule a Tour
Preparing For Your Visit
To make the most of your time with us, it helps to arrive with a few things in hand. Our admissions specialists will guide you through everything — the more context you can share, the more personalized your tour will be.
- 1 A list of questions and concerns you'd like to address — no question is too small when it comes to your loved one's care and comfort.
- 2 Your loved one's medical history and any relevant documents, including physician notes, current medications, or recent hospital records.
- 3 Personal preferences that matter to your loved one — cultural background, dietary needs, hobbies, daily routines, and what makes them feel at home.
- 4 Insurance and coverage information, if available. We accept Medicare, Medicaid, and most private insurance plans, and we're happy to help navigate benefits.
Our Locations
Two New Orleans Facilities, One Family of Care
St. Margaret's at Mercy
3525 Bienville Street, Mid-City New Orleans, LA
St. Jude's
450A South Claiborne Avenue, Downtown New Orleans, LA
Frequently Asked Questions About Visiting
Most guided tours take between 45 minutes and 1.5 hours, depending on how many questions you have and which areas you’d like to explore. We never rush — you’re welcome to take as much time as you need.
Absolutely. We encourage prospective residents to visit alongside their family members whenever possible. Seeing the facility firsthand can help ease concerns and make the transition feel more comfortable for everyone involved.
The household model organizes residents into smaller, home-like communities rather than large institutional wards. Each household has a consistent, dedicated care team, shared living and dining spaces, and a focus on personal relationships. Seeing it during a tour is the best way to understand why it makes such a meaningful difference.
Yes. St. Margaret’s Family of Care accepts Medicare, Medicaid, and most private insurance plans. Our admissions team will help you understand what’s covered and how to navigate benefits before or during your visit.
Admission timelines vary based on availability and your loved one’s specific needs. In many cases, especially for short-term rehabilitation following a hospital stay, we can facilitate an expedited admissions process. Our team will work with you and any referring physicians or hospitals to move as quickly as your situation requires.
There is absolutely no pressure or obligation. Many families visit weeks or months before making a final decision, and we’re happy to serve as an ongoing resource during that process. Our door — and phone — is always open.