# St. Margaret’s at Mercy > Experience exceptional senior living at St. Margaret's at Mercy, where comfort, community, and compassionate care come together. **Canonical URL:** https://stmmercy.org/st-margarets-at-mercy/ **Last updated:** 2026-10-02 # St. Margaret's at Mercy ## A New Orleans Nursing Home Built to Feel Like Home Located at 3525 Bienville Street in the heart of New Orleans, St. Margaret’s at Mercy is a 130,000-square-foot skilled nursing and long-term care community designed on the household model — with private rooms, lush outdoor gardens, and specialized care including Louisiana’s only ALS residential household. ![the joint commission national quality approval](https://stmmercy.org/wp-content/uploads/elementor/thumbs/the-joint-commission-national-quality-approval-royq37d9trd9ropn2ke7e4z7gi7087vxw9x64nj7e0.png) ### Committed to Excellence in Care St. Margaret’s at Mercy has earned accreditation for Nursing Care Center and Post-Acute Care, reflecting our commitment to safe, high-quality care in New Orleans since 1889. #### Our Approach ## A nursing home designed around residents, not routines St. Margaret's at Mercy was purpose-built from the ground up to feel nothing like a traditional nursing facility. We are one of the only skilled nursing communities in New Orleans designed entirely on the household model of care — replacing long corridors, clinical nursing stations, and triple-occupancy rooms with warm, neighborly living spaces where residents truly feel at home. ## Household Model Living Residents live in households of 8–10, joined into neighborhoods — each with a hearth room, dining room, and country kitchen. 90% of rooms are private. ## 24-Hour Skilled Nursing Round-the-clock care from licensed nurses and CNAs, with a Medical Director and on-site physical, occupational, and speech therapy teams. ## Short and Long-Term Care Whether recovering from an illness or surgery, or looking for a long-term home, our team tailors services to each resident's unique needs and goals ### We Are Currently Accepting New Residents Our team is ready to help you find the right level of care for your loved one. ![Rehabilitation services at St. Margaret's nursing home in New Orleans.](https://stmmercy.org/wp-content/uploads/2026/03/rehabilitation-at-st-margarets-new-orleans.png) #### Care Services ## Skilled Nursing and Rehabilitation Services in New Orleans Residents of St. Margaret’s at Mercy — whether staying short-term after a hospital discharge or making this their long-term home — have access to a full continuum of medical and therapeutic services on-site. - 24-hour nursing care - Medical Director physicians - Physical therapy (on-site) - Speech therapy (on-site) - Activities programming - 24-hour CNA care - Hospice & respite care - Occupational therapy (on-site) - Licensed social workers - Dining services #### Campus and Grounds ## Residence, Amenities, and Outdoor Spaces Our beautiful 130,000-square-foot campus was designed to support both comfort and connection. Residents can unwind in their spacious private rooms or step out to enjoy beautifully landscaped gardens, arts and crafts, music therapy, Mardi Gras balls, and off-campus field trips. At St. Margaret's, residents are family. Activity rooms Three outdoor gardens Chapel Library Hair salon On-site therapy gym Multi-purpose event room Indoor lounge areas Outdoor patios Country kitchen per household Hearth room per household Dining room per household ### See it for yourself! Schedule a personal tour of St. Margaret’s at Mercy in Mid-City New Orleans. #### Specialized Care ## ALS House for Innovative Living The ALS House at St. Margaret's at Mercy is the first and only residential facility in Louisiana specifically engineered to care for individuals living with amyotrophic lateral sclerosis (ALS). Championed by former New Orleans Saints safety Steve Gleason, our ALS House empowers residents to live with continued purpose and independence. Using PEAC eye-gaze technology developed by Proximis — the same system used at the Leonard Florence Center, formerly the only facility of its kind in the world — residents can control their environment without physical assistance: - • Open and close doors - • Call the elevator - • Change TV channels - • Control lighting and HVAC - • Raise and lower window shades - • Much more Our ALS House staff receive specialized training in ALS care, ensuring that every resident benefits from both cutting-edge technology and deeply compassionate human care. The peace of mind this provides to families — knowing a loved one is safe, stimulated, and treated with dignity — is immeasurable. #### What Families Say ## Trusted By New Orleans Families > From the moment I arrived the facility felt warm and inviting. The staff I encountered were friendly and accommodating. ### Carolyn H. > My 90-year-old mom was encouraged to stay active and social here. A nurturing environment with kind, attentive caregivers. ### Mildred B. > A well-trained team providing excellent elder care. The homelike model makes this community stand out in New Orleans. ### Larry S. > My mother spent two years in the Gleason House wing. The staff was amazing, and the facility felt warm and welcoming every day. ### Amber W. > My mother loves living here! The facility is spotless, the staff is compassionate, and they always keep our family updated. ### Mandy O. > My grandmother thrived here—she felt part of a caring community. The staff went above and beyond to keep her engaged and safe. ### Dr. Levy #### Contact Us ## Schedule a Tour or Request More Information Choosing the right care for a loved one is one of the most important decisions a family can make. Our admissions team is here to make that process easier. Whether you have questions, need guidance on the right level of care, or are ready to schedule a visit, we're just a message away. Fill out the form below and a member of our team will be in touch within one business day — no pressure, no obligations. #### Location ## Visit St. Margaret’s at Mercy **St. Margaret’s at Mercy** 3525 Bienville St New Orleans, LA 70119 [(504) 279-6414](tel:+15042796414) [Get directions](https://www.google.com/maps/dir/?api=1&destination=St.%20Margaret%E2%80%99s%20at%20Mercy%2C%203525%20Bienville%20St%2C%20New%20Orleans%2C%20LA%2070119) - [About Us](https://stmmercy.org/about-us/) - [Foundation](https://stmmercy.org/st-margarets-foundation/) - [Donate](https://stmmercy.org/donate/) - [Volunteer](https://stmmercy.org/volunteer-opportunities/) ## [(504) 279-6414](tel:+15042796414) ## info@stmmercy.org --- *Markdown generated by the AI Content plugin from [Touch Point Digital Marketing Agency](https://touchpointdigitalmarketing.com/index.html.md).*